Privacy Policy

Actiance is committed to protecting the privacy of visitors to our website.

 

Visitor Information

In general, when visiting our website, certain information is automatically gathered about our visitors, such as the number and frequency of visitors to the Actiance website. The information gathered is not sold, rented, or leased to outside companies, unless you specifically authorize us to do so, but may be used by Actiance to collect statistical data for our own analysis.

 

Using Live Help from Actiance's Website

When visitors to our website click "Live Help," they initiate a chat (i.e., instant messaging) session with one of Actiance's live operators. Actiance maintains transcripts of the session dialogue between the visitor and the operator to assist the operator in addressing the visitor's questions, which may include directing them to another person within Actiance. The transcripts are for internal use only and are not disclosed to outside companies.

 

Cookies

A cookie is a small piece of data used by Web servers to help identify a web user. Cookies can only be read by a Web server in the domain that issued the cookie to you. Our website uses cookies to recognize your specific information on return visits. This will tell the server that you have visited before and can coordinate your access to different pages on our website. If you are concerned about being identified or about having your Web browsing traced through the use of a cookie, set your browser to not accept cookies or use one of the new cookie-blocking packages. Please note that blocking cookies may prevent some of the services on our site from working and limit your online experience.