WeChat is used by more than 800 million people daily, including a rapidly growing number of businesses. As usage continues to escalate, so has regulatory scrutiny, with FINRA releasing new guidance (FINRA Rule 4511) mandating the retention of text and chat communications. WeChat it's not without compliance challenges:
Capture WeChat 1:1 messages, group chat, photos, and emojis in real-time directly from the WeChat mobile app for specific users, content types, and more.
Set granular policies and review WeChat content in-context, preserving the richness and dynamic nature of conversations in a WeChat archive
Reporting across user, group, and global data to meet the most stringent regulatory requirements
Leverage existing WeChat authentication steps without requiring the installation of new applications on user devices using Actiance Socialite.
Unify user identities across WeChat and all other communications channels for uniform policy enforcement and a complete view of users and their content sources.
Actiance Socialite reviews WeChat content to enable compliance with Financial Services supervisory requirements with expressive review policies, flexible workflows, and robust dashboards and reporting.
Preserve WeChat content immutably to meet record keeping requirements outlined by FINRA, SEC, FERC, IIROC, FCA, MiFID II, and other regulatory bodies by applying retention and disposition policies.
Enable fast access to WeChat content with lightning fast ingestion, search, and export with Alcatraz.
Actiance Socialite provides automated, real-time capture of WeChat content including 1:1 messages, group chat, photos, and emojis. Socialite captures messages directly from native WeChat mobile app, without requiring separate applications on user devices. Once captured, Socialite delivers WeChat content and conversational context to Alcatraz, which enables the fast search, supervision, discovery, and export of WeChat content. Actiance provides a unified platform that allows organizations to capture, archive, and analyze WeChat and over 80 other communication channels.
WeChat’s user base is forecasted to reach over 900 million people by 2018. With its broad appeal and ubiquity in China, the need to capture, discover, and monitor WeChat traffic has become a business necessity. As with all communication channels, there are those who will use WeChat for clandestine and unauthorized reasons. These unwanted communications can lead to unnecessary and costly legal and regulatory actions. To protect themselves, companies can capture and manage business WeChat conversations, photos, shared documents and encrypted messages with Actiance services.
Beyond WeChat, Actiance provides the same compliance, archiving, and eDiscovery capabilities for 80+ social media and electronic communications.
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