WeChat Compliance

Maintain compliant and secure use of the latest encrypted messaging app.

Driving Business Use of WeChat

Communicate on Channels your Clients Demand.

WeChat is used by more than 800 million people daily, including a rapidly growing number of businesses. As usage continues to escalate, so has regulatory scrutiny, with FINRA releasing new guidance (FINRA Rule 4511) mandating the retention of text and chat communications. WeChat it's not without compliance challenges:

  • Content is encrypted end-to-end, making indexing difficult
  • The lack of APIs impedes automated capture of content
  • Content backup is time-consuming and critical content can be missed
  • Once captured, dynamic, feature-rich content is converted to email form by most archives, complicating eDiscovery response time

See WeChat webinar and datasheet

How Actiance can help with WeChat compliance


Capture WeChat 1:1 messages, group chat, photos, and emojis in real-time directly from the WeChat mobile app for specific users, content types, and more.


Set granular policies and review WeChat content in-context, preserving the richness and dynamic nature of conversations in a WeChat archive


Reporting across user, group, and global data to meet the most stringent regulatory requirements


Leverage existing WeChat authentication steps without requiring the installation of new applications on user devices using Actiance Socialite.

The Actiance Advantage for WeChat archiving and compliance

Unified Identity & Policy Management

Unify user identities across WeChat and all other communications channels for uniform policy enforcement and a complete view of users and their content sources.

Supervisory Review of WeChat Content

Actiance Socialite reviews WeChat content to enable compliance with Financial Services supervisory requirements with expressive review policies, flexible workflows, and robust dashboards and reporting.

Meet Industry-specific Content Retention and Disposition Requirements

Preserve WeChat content immutably to meet record keeping requirements outlined by FINRA, SEC, FERC, IIROC, FCA, MiFID II, and other regulatory bodies by applying retention and disposition policies.

Modern, Cloud-scale Content Store

Enable fast access to WeChat content with lightning fast ingestion, search, and export with Alcatraz.

WeChat capture and archive
WeChat integration with Actiance Socialite

WeChat Capture and Compliance

Actiance Socialite provides automated, real-time capture of WeChat content including 1:1 messages, group chat, photos, and emojis. Socialite captures messages directly from native WeChat mobile app, without requiring separate applications on user devices. Once captured, Socialite delivers WeChat content and conversational context to Alcatraz, which enables the fast search, supervision, discovery, and export of WeChat content. Actiance provides a unified platform that allows organizations to capture, archive, and analyze WeChat and over 80 other communication channels.

WeChat archive
Knowledge Center

WeChat Archiving for Compliance

WeChat’s user base is forecasted to reach over 900 million people by 2018. With its broad appeal and ubiquity in China, the need to capture, discover, and monitor WeChat traffic has become a business necessity. As with all communication channels, there are those who will use WeChat for clandestine and unauthorized reasons. These unwanted communications can lead to unnecessary and costly legal and regulatory actions. To protect themselves, companies can capture and manage business WeChat conversations, photos, shared documents and encrypted messages with Actiance services.

Beyond WeChat, Actiance provides the same compliance, archiving, and eDiscovery capabilities for 80+ social media and electronic communications.

Talk to a WeChat Compliance Expert

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