Encrypted messaging apps like WhatsApp, WeChat and mobile texting are being used for internal and external communications. Businesses must ensure user privacy and capture and archive all business records on messaging platforms for regulatory, legal, and corporate requirements. Actiance Socialite enables:
Messaging platforms will often include text, images, GIFs, files, and emojis. Socialite captures it all and retains the context of all conversations
All messaging content is stored in a scalable cloud archive for fast and accurate search when responding to eDiscovery requests
Most messaging platforms today are encrypted while our compliance solution will capture the messages in its original format
Ensure the context of all messages, files, and emojis are retained in its original format where the metadata is captured and stored for fast and accurate eDiscovery
Actiance delivers a unified platform enabling you to write policies once and apply them uniformly across messaging platforms, text messages, and many other communications channels. The flexibility of the platform allows you to set policies uniquely for a specific user, business unit, or geographic market requirement. The Actiance Platform includes:
Socialite: enables the compliant capture of instant messaging platforms such as WhatsApp, WeChat and text messages
Alcatraz: an immutable, tamper-proof content store to meet retention and disposition requirements across social media and all content types
In a culture where speed is the key driver of communications and business results, many industries have opted to use the newest real-time technologies that surround us - tools specifically designed for real-time, instant messaging or text messaging. Today, instant messaging and text messaging applications have on average 93% open rate compared to 56% open rate for email. The rise of BYOD, mobility and globalization of the workforce has given rise and affirmation to these statistics. Regulatory bodies now fully recognize messaging and text data as enterprise business records that must be captured, retained, and searchable, such as the new rules defined in GDPR. Communications by definition has become a more broader term and messaging, text messaging has become a crucial component of it.
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