An Osterman Research White Paper

Social media is extremely prevalent in today’s business environment, not only by employees for their personal use, but also for business purposes. From Twitter and Facebook to enterprise social media platforms including Microsoft SharePoint, Skype for Business, Cisco Jabber and Salesforce Chatter, social media provides a number of important benefits that help organizations become more efficient, speed the decision-making process, and allow information sharing in a way that is not possible or practical using other means. However, it also comes with risks and costs.

Osterman Research conducted an in-depth survey among individuals in mid-sized and large organizations who are decision makers or influencers about their organizations’ enterprise social strategy to learn social media best practices to safeguard your business.

Read this white paper to learn best practices including:

  • Auditing your organization’s social media use
  • Implementing policies that will address employees’ acceptable use of social media tools
  • Deploying solutions that will archive business records and other content contained in social media and corporate social networks

Download the white paper now!