/company/careers-india/senior-specialist/

Senior Specialist/Specialist Information Engineer (Position Code: TWR)

Location: Bengaluru, India

Job responsibilities:

  • Research and write technical product documents such as, online help, installation and getting started guides, system administration guides, API guides, hotfixes, release notes, and similar documents for a variety of audiences including system administrators, field engineers, support engineers, and end users.
  • Prepare documentation plans, content specifications and other project documents that support content development throughout the DDLC.
  • Coordinate and collaborate with engineering, product managers, professional services, and related groups through the product-lifecycle process to ensure that all product documentation is technically accurate, comprehensive and in conformance with the documentation standards.
  • Professionally and consistently self-edit own work and assist in editing the work of other team members when necessary. Help engineers improve the user interface strings and other technical documents.
  • Keep all assigned documentation deliverables up-to-date in accordance with product releases by meeting high quality standards.
  • Proactively communicate status and issues to facilitate coordination with a global team.
  • Meet requirements for speed, deadlines, and methodology in Agile environment.
  • Maintain focus on delivering documentation in the most efficient and productive way by following the latest industry trends.

Desired skills & experience:

  • 5-8 years of experience in writing in-depth conceptual and task-oriented technical documentation for an enterprise software product.
  • Bachelor’s degree in Engineering, English, or a related field.
  • Excellent writing and verbal communication skills.
  • Experience working with professional publications software such as, MadCap Flare, Robohelp, knowledge on CMS, bug tracking tools, and image editing tools like SnagIT, Photoshop, and MS Visio.
  • Demonstrated knowledge of the commercial software development process and the document development life cycle (DDLC).
  • Experience in working with CSS and Java Scripts to create online material, tutorial.
  • Experience installing and configuring products.
  • Ability to quickly grasp and document technical, abstract, or advanced concepts clearly to any audience level required by a product.
  • Proven ability with English spelling, grammar, punctuation, syntax and composition rules and a clear business/technical writing style.
  • Familiarity with the Microsoft Manual of Style for Technical Publications and the Chicago Manual of Style.
  • Should be a self-starter who can accomplish responsibilities with minimal monitoring and guidance.
  • Experience in producing procedural videos, how to demos using Camtasia, Adobe Captive will be a plus.
  • Knowledge of Confluence will be a huge plus.

If you are interested in this position, please e-mail your resume to jobs_india@actiance.com, and reference job title in the subject line.Actiance is an equal opportunity employer.

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close