Social Media Triggers Ongoing Compliance Requirements

Before social media gained popularity, Registered Investment Advisers (“RIAs”) launched a website and often did little else to market their firms. In many instances, the website content remained stagnant for years. Each firm’s Chief Compliance Officer (“CCO”) was to preapprove all content posted and to review it periodically. As RIAs now rely more on communications […]

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SEC Fines Deutsche Bank for Failure to Supervise

Deutsche Bank Securities, Inc. (“Deutsche Bank”) will pay $3.7 M to the U.S. Securities and Exchange Commission (SEC) for failure to adequately supervise traders and salespersons pursuant the settlement agreement reached with the SEC on February 12, 2018 In its findings, the SEC specifically pointed to several communications made over Bloomberg message and other electronic […]

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The Conversation is Shifting: A Changing Workplace and Untethered Workforce

It’s no secret that office life is changing. Across industries, the silos that technology helped create are being torn down to increase productivity and knowledge sharing. This transition is clearly for the better, but many organizations in regulated industries are struggling to have their compliance programs keep pace with the demand for more mobile-centric communication […]

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Noteworthy Takeaways from FINRA’s 2018 Priorities Letter

FINRA marked the new year by releasing the annual Regulatory and Examination Priorities Letter, identifying areas the regulator will focus on in 2018. While the letter includes new topics and ongoing areas of focus, supervision is a common theme emphasized throughout the 2018 letter. A nice feature to this year’s Letter is a list of […]

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Regulatory Updates: FINRA Fines a Brokerage Firm $2 Million for Email Review Violations, and more Electronic Communication Sanctions in 2018

It’s a new year, and there’s no sign that regulators will be slowing down their review and enforcement actions. Now more than ever, regulators are penalizing firms for non-compliance of retention and supervision obligations. “Firms have a clear obligation to reasonably supervise electronic communications, which includes periodically re-evaluating the effectiveness of existing procedures” said Susan […]

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Mortgage Servicers & Limited English Proficiency Consumers

In October 2017, the Consumer Financial Protection Bureau (CFPB) issued several amendments to the 2016 Mortgage Servicing Rule Amendments¹. Many mortgage servicers question whether these amendments will impact mortgage servicer advertising requirements. The short answer is no, the amendments do not impact the advertising requirements included in either Act. However, in the notice of final […]

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Resolve to Conduct Business Like it’s 2018

Whether it’s eating less cookies and counting more steps, or updating your organization’s recordkeeping and retention policies and procedures, it’s the time of year where we resolve to do better. This year, why not resolve to modernize the way that you conduct business? As consumer expectations about how they interact with organizations continue to change […]

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Actiance Announces Compliance Integration for Microsoft Teams

We’re excited to announce today at Microsoft Ignite compliance support for Microsoft Teams. Please join my session, “Achieving Communications Compliance, Archiving, and Analytics with the Actiance Platform” today at 12:45pm in Expo Theater #2 to learn more. Actiance Vantage for Microsoft Teams enables customers to capture Microsoft Teams messaging and files and then send to […]

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Actiance & Hootsuite Bring the Power of Safe, Compliant Social Customer Engagement to Financial Services Companies

Social media provides amazing marketing tools and opportunities. But with governing agencies broadening the definition of regulated communication to include social channels, it can also create a compliance and security nightmare that many companies aren’t prepared to manage. That’s why we’re so excited to announce our global partnership with Hootsuite, the world’s most widely used […]

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