Regulatory Update: Former Equifax CIO Charged with Insider Trading – Texting at the Center of the Charges

The text message from the former Equifax CIO was a red flag: “Sounds bad. We may be the one breached.” Federal prosecutors charged a former Equifax chief information officer (CIO) with insider trading, for selling nearly $1 million in company stock before the public disclosure of the Equifax data breach. The former CIO of a […]

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Regulatory Updates: Enforcement is Heating Up Across the Regulatory Landscape

Last month, the SEC and FINRA fined several firms for failure to establish reasonably designed supervision programs to ensure compliance with applicable securities laws and regulations. Individuals were also fined for failing to comply with securities laws and regulations pertaining to electronic communications. The SEC penalized a bank $3.7 million for failing to reasonably supervise […]

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The Preferential Effects of Millennials on Financial Services Communications

In this article, originally published by MoneyInc, Smarsh Chief Evangelist Mike Pagani explains the important effects that the Millennial generation is having on business communications practices for financial firms and impacts on compliance. Download the full article here. Members of the Millennial Generation, born between 1980 and 2000, have become an increasingly important customer demographic […]

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Noteworthy Takeaways from FINRA’s 2018 Priorities Letter

FINRA marked the new year by releasing the annual Regulatory and Examination Priorities Letter, identifying areas the regulator will focus on in 2018. While the letter includes new topics and ongoing areas of focus, supervision is a common theme emphasized throughout the 2018 letter. A nice feature to this year’s Letter is a list of […]

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Regulatory Updates: FINRA Fines a Brokerage Firm $2 Million for Email Review Violations, and more Electronic Communication Sanctions in 2018

It’s a new year, and there’s no sign that regulators will be slowing down their review and enforcement actions. Now more than ever, regulators are penalizing firms for non-compliance of retention and supervision obligations. “Firms have a clear obligation to reasonably supervise electronic communications, which includes periodically re-evaluating the effectiveness of existing procedures” said Susan […]

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The FDA And Social Listening For Adverse Effects

As more patients post their medical experiences publicly, could social media be used to shed light on adverse drug and device effects?  To explore this question, thought leaders from the Federal Drug Administration (FDA), industry, pharma, academia and medicine recently gathered to explore collecting and evaluating social media posts to identify adverse effects. Included among them […]

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Social Media Guidance From The FDA

Here is a continuation of an ongoing conversation that I have with Dr. Kevin Campbell. Dr. Campbell is an internationally recognized Cardiologist who specializes in the diagnosis and treatment of heart rhythm disorders. Dr. Campbell is the Medical Expert for WNCN and appears weekly on the NBC17 morning news and also makes frequent appearances nationally […]

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Litigation And eDiscovery For New Communications In Pharma

Pharmaceutical companies are especially susceptible to litigation for false claims, unlawful promotion, drug safety, manufacturing defects, off-label marketing, environmental violations, and illegal distribution. One survey found that respondents from the Life Sciences and Health sector report the highest incidence of at least one lawsuit against their companies (90 percent). While 43 percent of respondents from […]

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Pharmaceutical Company Social Media Policies Best Practices

Originally designed for personal use, social networking sites have proliferated within corporate settings. What started out as a novelty has now evolved to a new channel that is recognized as an effective marketing vehicle. Some companies use social media to promote their products, advertise promotional offers and extend their brand reach. Similarly, companies also use […]

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