Our policy is to support the past TWO full versions of each
product. Listed below are the older versions of our products whose
support will be ending soon or has ended.
Vantage/IMAuditor Software End of
Support:
The current version of Vantage is 11.0.1SP.
The following table lists the release and end of support (EOS)
dates for older versions of Vantage/IMAuditor. After this
date, Actiance will not release any software maintenance updates,
bug fixes, or filter and firmware updates for the versions that are
end of support. Please check back with this page periodically
for the latest information. Additional questions may be
directed to the Actiance Customer Support team at support@actiance.com.
PRODUCT |
RELEASE |
RELEASE DATE |
END OF SUPPORT |
| IMAuditor |
9.7.x |
May 2009 |
July 31, 2011 |
| IMAuditor |
9.6.x |
January 2009 |
July 31, 2011 |
| IMAuditor |
9.5.x |
July 2008 |
July 31, 2011 |
| IMAuditor |
9.1.x |
February 2008 |
July 31, 2011 |
| IMAuditor |
9.0.x |
October 2007 |
July 31, 2011 |
| IMAuditor |
8.9 and below |
August 2007
(last release) |
EOS |
Unified Security Gateway (USG) Software
End of Support:
The current version of Unified Security Gateway (USG) is
5.0.
The following table lists the release and end of support (EOS)
dates for each USG version. After this date, Actiance will
not release any software maintenance updates, bug fixes, or filter
and firmware updates for the versions that are end of
support. Please check back with this page periodically for
the latest information. Additional questions may be directed
to the Actiance Customer Support team at support@actiance.com.
PRODUCT |
RELEASE |
RELEASE DATE |
END OF SUPPORT |
| USG |
3.1 |
December 2009 |
August 30, 2011 |
| USG |
3.0 |
October 2009 |
August 30, 2011 |
| USG |
2.3 |
July 2009 |
EOS |
| USG |
2.2 |
May 2009 |
EOS |
| USG |
2.1 |
March 2009 |
EOS |
| USG |
2.0 |
January 2009 |
EOS |
| USG |
1.2.1 |
September 2008 |
EOS |
| USG |
1.2 |
July 2008 |
EOS |
| USG |
1.0.1 |
March 2008 |
EOS |
| USG |
1.0 |
October 2007 |
EOS |
RTGuardian (RTG):
Actiance announced the end-of support for Actiance RTGuardian
(RTG). Customers with active support contracts receive
support through December 31, 2010. More information on
affected products, end-of-life milestones, definitions, and dates
can be found here. Additional
questions may be directed to the Actiance Customer Support team at
support@actiance.com.
Customers can also contact their account representative about
migration plans to USG.
Greynet Enterprise Manager
(GEM):
Actiance announced the end-of-sale and end-of support dates for
the Actiance Greynet Enterprise Manager (GEM) product line.
The last date to order GEM was December 1, 2009. Additional
questions may be directed to the Actiance Customer Support team at
support@actiance.com.
Customers can also contact their account representative about
migration plans.
X-Cleaner Support:
Actiance no longer supports or maintains the X-Cleaner
product. Current customers as of February 24, 2009, have been
provided a product code to download a free year's subscription to
Sunbelt Software's CounterSpy product to insure the continuation of
their desktop antivirus and anti-spyware needs. Questions may
be directed to support@actiance.com.