APAC Compliance Handbook

Regulatory bodies throughout the world have recognised that there is an increasing use of social media within the workplace and have issued social media-specific guidelines. 

Download this reference guide on the key legislative and regulatory provisions governing social media communications that are specific to the Asia-Pacific region.

Selecting a Vendor for Social Media Compliance

Selecting and working with a vendor to provide both social media engagement and compliance can be challenging. With more than a decade of experience of being a trusted partner of global financial services firms, including the top ten US banks, Actiance has collected input from successful customers to provide guidance around key requirements when it comes to selecting a social media engagement and compliance vendor.

Interpreting FINRA Regulatory Notice 10-06 and 11-39

Compliance Implications of Social Media: A Guide for NCUA Credit Unions

Social media is taking credit unions by storm. From marketing to member services, it offers several benefits over traditional forms of communications, including cost. But perhaps the biggest reason for its success is one that fits in very comfortably with the credit union ethos, the personal touch and dedication to superior member services. Social media experts have always advocated the use of "real people" and genuine photos of employees access Facebook, LinkedIn and Twitter, and the strategy pays off.

A recent survey of 11,000 credit union members conducted by Callahan Internet Strategy Consortium, a group of credit unions that cooperatively conduct research discovered that:

• More than 82% of credit unions members aged 18-60+ use Facebook;
• Members using Twitter expect their credit union to provide information, such as fraud alerts (71%), special offers (60%), financial tips (58%), and rate specials (57%);
• About half of all member surveyed said they would read a credit union's Facebook page periodically.

Actiance Integration with Enterprise Vault

Actiance and Symantec team up to provide eDiscovery bliss The world’s not just about email anymore. Companies everywhere are also using social media, instant messaging, and collaboration tools to enhance productivity and build a business. However, that doesn’t mean your regulatory, legal, and corporate responsibilities around recordkeeping go away. To address this explosion in new types of content, Actiance and Symantec have joined forces to streamline eDiscovery and get the most out of your Enterprise Vault investment.

Osterman Research: Managing BYOD in Corporate Environments

More and more people expect to use their own smartphones and tablets to get work done. That means organizations of all sizes need to be prepared to manage these devices, apps, and the information that flows through them in a compliant way. Is your business prepared?

Social Media Best Practices Checklist

Your firm wants to have a social business, but it doesn’t even know where to start. Add in the regulators like FINRA peering over your shoulder, and you better make sure your business is in sync with their rules and guidelines. So we created a checklist of best practices to help you play by the rules while maximizing the goodness that a social business can bring.

TrueCompliance

It is no secret that social media within the financial services industry has exploded over the last few years. The industry recognizes that social media is a powerful, cost-effective channel to reach new customers and strengthen existing relationships. However, enabling the use of social within a corporate environment also has compliance and security implications.

TrueCompliance UK

Social media has emerged as a powerful, cost-effective channel within the financial services industry to reach new customers and strengthen existing relationships. However, when rolling out social media programmes, financial institutions need to consider existing Financial Services Authority (FSA) rules and other European legislation such as MiFID and PCI.

Why You Need to Manage Sharepoint Properly

With the increasing popularity of Microsoft SharePoint as a collaboration tool in organizations today, Osterman Research looks at how information in this platform is managed and stored and its impact on corporate governance and compliance mandates.

9 Keys to FINRA Blessing Enterprise Social Software Use

Facebook Privacy Settings: A Best Practices Guide

Facebook is the largest social networking site in the world today with nearly 1 billion users and growing. With people posting photos and personal information to share with their family and friends, it has become one of the most coveted database by identity thieves

Legal Issues of Social Media Canada

The rapid rise in the use of social media both personally and professionally can give rise to unexpected complications. The line separating the recreational use of social media from legitimate business purposes has become increasingly blurred. There is a gamut of legal issues that can arise from social media activities.

Actiance Datasheet Symantec Enterprise Vault

Actiance and Symantec team up to provide eDiscovery bliss. The world’s not just about email anymore. Companies everywhere are also using social media, instant messaging, and collaboration tools to enhance productivity and build a business. However, that doesn’t mean your regulatory, legal, and corporate responsibilities around recordkeeping go away. To address this explosion in new types of content, Actiance and Symantec have joined forces to streamline eDiscovery and get the most out of your Enterprise Vault investment.

Insurance and Social Media

Insurance companies are beginning to utilize social to build brand awareness, enhance customer service, recruit new agents, enhance existing relationships, and identify and nurture prospective clients. However, as a regulated industry, insurance firms are taking a cautious approach when permitting agents to use social media. A lesson learned from regulators of the securities industry, such as the SEC and FINRA is that regulators consider social media as just another form of electronic communications and should be treated as such.

Info Governance Social Business

Platforms such as Microsoft SharePoint, Jive, Yammer and Chatter are making headway in corporate circles, bringing the collaborative and engagement aspects of social media into the enterprise. Given the intense interest in social media, regulatory bodies and courts are issuing specific guidance governing social media and social business platforms

Social Media ROI

Much has been written about the return on investment (ROI) of social media. How do you quantify it? Is it measurable? There are those who believe it’s too difficult to quantify, and then there’s the camp that says, “yes, it’s absolutely quantifiable and social media is treated no differently than other forms of communication.”

FundFire Raymond James Bolts Ahead in Social Media

Raymond James has vaulted onto the social media frontier in the past six months. Since the October launch of a program that enables its advisors to use Facebook, LinkedIn and Twitter, the brokerage already boasts more than 1,300 active social media users.

UK: 5 Tips for Ensuring Your Social Business Stays Compliant

Social business platforms have exploded onto the scene the last few years. Also known as "social software", "enterprise social software" and "social collaboration software", these platforms are riding the social media wave. Essentially, these platforms are bringing the collaborative and engagement aspects of social media into the enterprise.

5 Tips for Ensuring Your Social Business Stays Compliant

Social business platforms have exploded onto the scene the last few years. Also known as "social software", "enterprise social software" and "social collaboration software", these platforms are riding the social media wave. Essentially, these platforms are bringing the collaborative and engagement aspects of social media into the enterprise.

Legal Issues of Social Media - US Edition

Social Media and the Pharmaceuticals Industry

Social Media and Litigation: Outlining eDiscovery Issues

Overview on social media eDiscovery, including case law, what needs to be included in an eDiscovery strategy and the grey areas of social media eDiscovery

Security and Compliance for Microsoft Lync/OCS

Social Media Compliance: Questions to Ask Vendors

Security and Compliance for Cisco Unified Presence

Security and Compliance for IBM Sametime

SharePoint Governance: Do Something or Do Nothing?

Vantage for Skype

Socialite Overview

Vantage Overview

Vantage for BlackBerry

Vantage for Cisco Unified Presence

Vantage for IBM Connections

Vantage for IBM Sametime

Vantage for Lync

Vantage Module for Microsoft Lync Group Chat

Vantage for Thomson Reuters Messenger

Vantage For Microsoft SharePoint

Business Critical Support

Socialite Pilot Program

How Actiance Addresses FINRA Regulations Pertinent to Social Media

Integration with Symantec Enterprise Vault

Vantage Module for Microsoft Office Live Meeting

Vantage Module for Call Admission Control

Vantage for Microsoft Lync Security

Vantage for Microsoft Lync archiving

Vantage for Lync Voice

Vantage for Jive

Actiance Corporate Overview

Solutions Brief eDiscovery

Stoops Freightliner Gets Social Truckers On Board with Actiance

Schur Securely Enables Web 2.0 and Facebook Usage with Actiance and RanTek

Global Banking Leader BNP Paribas Leverages the Power of Social Media with Actiance’s Socialite Solution

Vantage Secures FMG Support in Microsoft Lync Upgrade

Knight Frank Builds Stronger Web Security with Actiance

Vantage Secures Microsoft Lync For Scottish Solicitors MacRoberts

NetSpend’s Social Media Program Now SEC & FINRA Compliant with Socialite from Actiance

New York City DoITT

How Principal Financial Group Manages Social Media Access for their Financial Professionals

The Principal sought a third-party solution that could record social media traffic for monitored users and deliver it for review and retention purposes. Read this case study on how The Principal manages this.