For the fifth consecutive year, Actiance conducted its annual survey on the growth and impact of collaborative Internet applications. As in prior years, the research was conducted among a large sample of corporate IT managers and end users across all size organizations in North America, UK and Europe. The research study includes compiled data from 1,654 end users and IT managers. Key findings can be found below:
* 90% of survey respondents indicating that they have personal profile pages on one or more social networks;
* 84% of organizations polled have a nominated individual or department who update and maintain the content on the
corporate page;
* 66% accessed social networking sites at least once a day in 2011;
* 79% of respondents said their organization had a corporate page on Facebook, 61% had corporate pages on LinkedIn, 61% on Twitter and 46% on YouTube;
* 78% of organizations now monitor email;
* Social networking is blamed for many of the problems faced by IT – bandwidth issues (65%); malware exposure (61%); compliance issues (52%); liability due to miscommunication (49%); and loss of secret or sensitive company information (46%). |