The Internet has changed. The adoption of
popular consumer-oriented real-time communications and Web 2.0
applications within enterprise networks has significantly altered
the way many workers approach business collaboration today. As
employers recognize the productivity gains from their use, demand
for similar enterprise class applications increases. As a result, a
growing number of organizations are deploying and extending
solutions such as Microsoft Lync, IBM Sametime, and Cisco Unified
Presence.
In practice, the unified communications (UC) environment will be
a hybrid of consumer-type applications that early adopters have
introduced to the organization, a standard UC platform such as
Lync/OCS, and a mix of other UC providers focusing on VoIP and
video/Web conferencing. In addition, after seeing the
benefits of features such as presence, users frequently start using
unsanctioned public real-time communications and web applications
such as Skype, Twitter, and LinkedIn to ensure continuous,
unrestricted conversations with partners and customers.
Learn more about how Actiance can
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