BELMONT, CALIF. - March 6, 2008 - FaceTime Communications, the
leading provider of solutions that control greynets and manage
unified communications (UC) in the enterprise, today announced
availability of an enhanced version of IMAuditor. It enables
enterprises to benefit from their IBM Lotus Sametime and Microsoft
Office Communications Server deployments with a highly available,
fault-tolerant and enhanced security and compliance infrastructure
that includes support for new modalities like VoIP, video and Web
conferencing.
FaceTime has seen growing concern among large organizations over
the past several weeks, examining their ability to log, archive and
retrieve instant messages.
The recent concern is fueled in part by news reports related to
$7.1 billion in losses caused by a rogue trader at Société
Générale, a large French bank. Earlier this month, instant messages
reportedly exposed a new twist in the scandal surrounding the
record losses. Other cases also have brought e-discovery to the
news forefront in recent months, including a patent infringement
trial involving Qualcomm Inc. and Broadcom Corp that resulted in
fines to Qualcomm in excess of $9 million due to its slow response
to e-discovery requests. (See related news release, "Unprecedented
Fraud and Large Fines Highlight Compliance Requirements for Unified
Communications," issued today.)
IMAuditor 9.1 helps organizations realize the benefits of UC and
enterprise instant messaging deployments by providing guaranteed
compliance to meet regulatory and corporate requirements, including
logging, archiving and easy retrieval of Web conferencing data. The
deep compliance protection also covers the content of instant
messages and their attachments over public networks. For more
information or to request a product evaluation, visit
http://www.facetime.com/productservices/imauditor.aspx.
According to the October 2007 survey, "Greynets in the Enterprise:
Third Annual Survey of Trends, Attitudes and Impacts," commissioned
by FaceTime and conducted by market research firm NewDiligence, 56
percent of organizations currently have plans to roll out unified
communications solutions Further, at locations where enterprise
instant messaging is deployed, nearly three-fourths of IT managers
report that public instant messaging is also in use by employees.
For more information on the Greynets Survey, visit:
http://www.facetime.com/solutions/greynets.aspx.
"Unified communications suites are becoming integral to the way
employees work today," said Frank Cabri, vice president of
marketing and product management for FaceTime Communications. "But
IT managers are finding that their UC rollouts don't significantly
reduce employee use of consumer-oriented Web 2.0 applications and
public instant message networks. Security and compliance controls
must extend across all UC modalities in this heterogeneous
environment, both enterprise-sanctioned and
consumer-oriented."
In addition to specific compliance policies that can be set to log
and archive instant messages and Web conferencing conversations and
attachments for individual users, granular controls in the new IMA
9.1 can be set to block or allow audio and video transmissions on a
per-user basis, across all UC modalities.
Extending Compliance to All UC Modalities
Changes to the Federal Rules of Civil Procedure adopted in
December 2006 introduced a broad new definition of what constitutes
discoverable electronically stored information. Under the new
federal rules, companies need to keep track of all the e-mails,
instant messages and other electronic documents they store -
whether or not they define them as business records - and, if
involved in litigation, be able to produce their "electronically
stored information" according to specific requirements as part of
the litigation discovery process.
Electronically stored information includes all instant messages
whether transmitted over a public or private instant message
network or via a UC platform, and communication over Web
conferencing systems such as Microsoft's Live Meeting. Put in
simple terms, if the communication is saved electronically it is
subject to the e-discovery rules.
However, according to FaceTime's Greynets Survey, only 68 percent
of IT managers are at work locations where there are specific
guidelines and policies that govern the archiving and storage of
instant messages, e-mail and chat communications. Further, 45
percent of IT managers would be unable to produce a record of a
specific employee's instant message communications if required to
do so for legal purposes, and just 55 percent of IT managers
surveyed have received guidance from their corporate counsel
concerning the archiving and storage of e-mails, instant messages,
chats and other employee communications.
New features in IMAuditor 9.1
* Support for Sametime 8.0 includes ability to capture and store
screenshots and custom emoticons within Sametime, for a complete
picture of the conversation
* Ability to log participants and set ethical boundaries within
Live Meeting for enhanced compliance coverage for Web
conferencing
* Redundant connector capability for OCS to eliminate single point
of failure, even within a single OCS front-end server
* Support for Reuters Messaging 7, including full management,
control, logging and archiving of RM Chat messages
* Support for VMware as a deployment option to provide enhanced
options for architecture scalability and redundancy
* Consolidated transcript export option for easy retrieval and
presentation in the event of an e-discovery process
* Ability to import employee identities from nested directory
groups for greater ease and flexibility of policy setting
* Granular permissions to control audio and video across all
applications for greater management and control
About IMAuditor
FaceTime IMAuditor is a full-featured instant messaging proxy that
secures and manages all public and enterprise instant message use
over an organization's network. IMAuditor, which resides on the
LAN, maintains an integrated trust relationship with FaceTime's
secure Web gateway appliance, the Unified Security Gateway (USG).
These two products form FaceTime Enterprise Edition to deliver
complete end-to-end security, management and compliance for
real-time communications in the enterprise, ensuring that corporate
data is protected both from outside threats such as spyware,
viruses and worms, as well as from information leakage from within
the company.
IMAuditor 9.1 is available now from FaceTime and authorized
distributors and partners worldwide. For pricing and additional
information call 1-888-349-3223 or visit www.facetime.com.
About Actiance, Inc. (Formerly FaceTime Communications, Inc.)
FaceTime Communications became Actiance, Inc on January 11, 2011 following an agreement to
transfer the FaceTime trademark to Apple.
FaceTime Communications enables the safe and productive use of Unified Communications and Web 2.0,
including instant messaging, blogs and social networking. Ranked number one by IDC for five consecutive
years, FaceTime's award-winning solutions are used by more than 1,500 customers for the security,
management and compliance of real-time communications. FaceTime supports or has strategic partnerships
with all leading IM, unified communications providers and social networks including AOL, Google, Yahoo!,
Skype, Microsoft, IBM, Cisco, Facebook, LinkedIn and Twitter.
FaceTime is headquartered in Belmont, California. For more information visit
http://www.facetime.com or call 888-349-3223.
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