ARMA 2007, Baltimore - October 8, 2007 - Open
Text™ Corporation (NASDAQ: OTEX, TSX: OTC), the largest independent
provider of enterprise content management (ECM) software and
solutions, extended its lead in records management today with new
offerings designed to help organizations better manage content
created in real-time communications applications such as instant
messaging (IM) as well as incorporate the content into records
management and compliance initiatives. Offered in partnership with
FaceTime Communications, these solutions broaden Open Text
offerings for enterprise records management to encompass all types
of electronic communication.
Companies in all industries, as well as government agencies, are
faced with the daunting task of monitoring and managing legal and
compliance risks associated with rapidly proliferating forms of
electronic communications that now include corporate intranet-based
email, Internet email systems such as Hotmail, various forms of
Web-based communications, such as IM and Skype, as well as Web 2.0
social networking sites such as MySpace, blogs and Twitter. Most
organizations are still working through the best way to balance the
productivity benefits of social networks and instant messaging with
the potential for risk to the enterprise. IM conversations can be
subject to discovery just like business documents and therefore
must be managed throughout their lifecycle. Open Text and FaceTime
have released a podcast that explores these challenges companies
face.
Open Text and FaceTime provide organizations with the ability to
manage electronic communications currently in use and new forms
that are likely to emerge in the coming years. With FaceTime,
enterprises gain a powerful tool for securing, managing and
monitoring public IM and enterprise IM such as Microsoft Live
Communications Server (LCS) and IBM Lotus Sametime, as well as
protecting against other greynets that can potentially open the
door to hackers and malware. This capability, integrated with Open
Text's Livelink ECM, allows customers to selectively retain,
archive and destroy IM conversations in order to meet compliance
and eDiscovery requirements.
"Open Text is once again leading the market in innovation. In
partnership with FaceTime, we can now enable customers to enforce a
consistent, centralized policy across all environments including IM
and email," said Peter Lipps, Vice President & General Manager,
Enterprise Records Management Business at Open Text. "This helps
companies minimize the cost and complexity of storing electronic
content for legal and business purposes and offers the protection
necessary for favorable outcomes in the event of litigation or
audits."
FaceTime commands the longest track record of any vendor in the
IM and greynet security market and, according to industry analyst
International Data Corp., has led the IM management vendor segment
in market share in each of the past three years. The company has
more than 900 customers (including nine of the top 10 U.S. banks)
spanning nearly 2.5 million seats.
"End users continue to take business communications into their
own hands, downloading and using real-time collaborative
applications often without a complete understanding of the risks,"
said Frank Cabri, Vice President of Marketing and Product
Management for FaceTime. "The challenge is finding the right
balance between enabling employee use of these applications while
minimizing risk to the enterprise. This is best achieved in the
context of broader enterprise compliance and security initiatives.
We believe our collaboration with Open Text gives us the ability to
deliver on that promise."
Records Management Leadership
Open Text is a worldwide leader in records management, furthering
its position this year with a range of new solutions that allow
companies to extend records management practices across content
types stored in multiple systems. In April, Open Text became the
first ECM vendor to offer an SAP-endorsed business solution for
records management (http://www.opentext.com/news/pr.html?id=1872).
The solution is the only one available that lets customers apply
records management rules to content in SAP applications. Open Text
was also first-to-market with a records management solution for
Microsoft Office SharePoint Server 2007 earlier this year (http://www.opentext.com/news/pr.html?id=1835).
Open Text's records management solutions are certified as
compliant with the U.S. Department of Defense 5015.2-STD, a key
standard for records management software used in corporations and
governments. Open Text's solutions are also certified under the
United Kingdom's TNA regulations and Australia's VERS
regulations.
Analyst Recognition
Open Text was named a leader in "Forrester Wave™: Records
Management, Q1 2007," published on March 14, 2007, and authored by
Barry Murphy with Connie Moore. The company's solution was one of
only three named leaders out of 12 solutions included in the study.
Open Text also received a "strong positive" rating in Gartner
Inc.'s January 30, 2007 report titled: "MarketScope for Records
Management, 2007*" authored by research vice president, Kenneth
Chin. Open Text's strong positive rating was the highest possible
rating in the report, which covered solutions from 11 software
companies.
Open Text will be exhibiting at booth #927 at ARMA
International's 52nd Annual Conference & Expo to be held
October 7 - 10 in Baltimore, MD. For more information about ARMA
International's Annual Conference, please visit: www.arma.org/conference/index.cfm.
For more information about the combined strengths of Open Text
and FaceTime, go to: www.opentext.com/2/sol-products/sol-pro-email/pro-ll-instantmessaging-facetime.htm.
To learn more about Open Text's industry leading records
management solutions go to: www.opentext.com/2/sol-products/sol-pro-records-management.htm.
About Actiance, Inc. (Formerly FaceTime Communications, Inc.)
FaceTime Communications became Actiance, Inc on January 11, 2011 following an agreement to
transfer the FaceTime trademark to Apple.
FaceTime Communications enables the safe and productive use of Unified Communications and Web 2.0,
including instant messaging, blogs and social networking. Ranked number one by IDC for five consecutive
years, FaceTime's award-winning solutions are used by more than 1,500 customers for the security,
management and compliance of real-time communications. FaceTime supports or has strategic partnerships
with all leading IM, unified communications providers and social networks including AOL, Google, Yahoo!,
Skype, Microsoft, IBM, Cisco, Facebook, LinkedIn and Twitter.
FaceTime is headquartered in Belmont, California. For more information visit
http://www.facetime.com or call 888-349-3223.
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