FOSTER CITY, Calif. - April 15, 2005 - Reuters
safely restored its instant messaging service at 07:00 GMT on
Friday, 15 April after temporarily suspending service on Thursday,
to protect its customers. Reuters decision to suspend the service
came after a handful of customers reported they received instant
messages, inviting them to visit a website which contained infected
software. Although this was not an attack on Reuters, the company
decided to take precautionary measures to protect its customers by
preventing Reuters Messaging (RM) from being used to propagate a
variant of the Kelvir worm. The majority of Reuters customers run
proper compliance, firewall and anti-virus protection and therefore
were not infected. Furthermore, Reuters customers who were running
the latest version of RM - 4.0 - were immune to the worm. Version
4.0, which is offered as a free upgrade, has been available since
October 2004. Reuters immediately started investigations into the
worm variant, working with CERT (the Computer Emergency Readiness
Team) to provide resolution. As a result, the site where infected
users were directed was shut down. Reuters has also implemented
remediation via automatic filtering through its datacenter. No
intervention is needed by customers however Reuters recommends that
customers upgrade to Reuters Messaging 4.0. FaceTime Makes
An IMPact
The FaceTime IM and P2P Activity (IMPact) Team is the only focused
and specialized intelligence and response organization addressing
the rapid proliferation of new IM and P2P threats and provides an
aggregate risk level of the day's threats, with the IMPact Index.
The IMPact Team is comprised of FaceTime's security experts working
from FaceTime's U.S. and India locations to monitor, analyze and
report on all malicious IM and P2P-related activity. The team
delivers documented countermeasures to the IT community at large to
instantly defend against the latest attacks. For a comprehensive
list of IM and P2P threats and the latest threat index visit the
IMPact Center: http://www.facetime.com/impactcenter Helping
Companies Stay Secure
As part of its security initiative, FaceTime offers remediation
that will enable full protection against new flaws from propagating
and causing serious network damage. FaceTime's Enterprise Edition
products provide detection and blocking for real-time
communications traffic on your network. FaceTime also offers a
Vulnerability Assessment Survey and Test (VAST), a free service
that helps companies identify potential IM and P2P threats in their
enterprise. The assessment consists of three conclusive steps
including evaluation of existing IM and P2P network policies,
procedures and products; specialized testing for real-time
communications-based vulnerabilities; and a detailed report with
resolution recommendations. To sign up for a vulnerability
assessment, visit http://www.facetime.com/vulnerability
About Actiance, Inc. (Formerly FaceTime Communications, Inc.)
FaceTime Communications became Actiance, Inc on January 11, 2011 following an agreement to
transfer the FaceTime trademark to Apple.
FaceTime Communications enables the safe and productive use of Unified Communications and Web 2.0,
including instant messaging, blogs and social networking. Ranked number one by IDC for five consecutive
years, FaceTime's award-winning solutions are used by more than 1,500 customers for the security,
management and compliance of real-time communications. FaceTime supports or has strategic partnerships
with all leading IM, unified communications providers and social networks including AOL, Google, Yahoo!,
Skype, Microsoft, IBM, Cisco, Facebook, LinkedIn and Twitter.
FaceTime is headquartered in Belmont, California. For more information visit
http://www.facetime.com or call 888-349-3223.
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