FOSTER CITY, Calif., August 17, 2004 - FaceTime
Communications, the leading provider of solutions that secure,
manage, and extend instant messaging (IM) and other forms of
real-time communications, announced today that USAS Technologies,
LLC, an Enterprise Internet Application Development company, has
successfully implemented FaceTime IMAuditor 5.0TM and the Microsoft
MSN Messenger Connect for Enterprises (MSN Connect) service for
more secure and compliant use of Microsoft .NET Messenger Service
(MSN's instant messaging network). With offices located in
Kentucky, Maryland, China and India, IMAuditor 5.0 and MSN
Connect's "Anytime, Anywhere" capability helps to ensure seamless,
real-time communication flow for their employees that transcends
geographic boundaries. Employees in each continent communicate with
each other via IM on various software development projects, 24
hours a day. To provide seamless customer support and a consistent
workflow, employees in and between each office need the ability to
have immediate information exchange. IM is their primary tool for
instant communication. With all IM communication being proxied
through FaceTime's IMAuditor 5.0, all pertinent information about
project work is logged and available for review by employees who
need to pick up where a worker from another shift or another office
in another country left off. In addition, IMAuditor 5.0 provides
name space management, consistent naming conventions for employee
identities and enhanced security on MSN's instant messaging network
to ensure adherence to USAS Technologies, LLC's corporate standards
of conduct. "Of all the IM gateway providers, FaceTime was the most
responsive and appropriate for our needs," said Seth Hishmeh,
Managing Partner at USAS Technologies, LLC. "IMAuditor 5.0 provides
the name space management and message archiving we needed at the
price point that fits our business. For our company to provide the
best customer service, we need regular access to logs of past IM
communications. IM communications are critical to the operation of
our company." USAS Technologies, LLC's infrastructure is
decentralized due to the office locations in multiple countries.
Since the company does not operate using a traditional VPN setup,
unauthorized and unmonitored download and use of a
publicly-available consumer-based IM application without an
accompanying security solution to manage its use can have serious
consequences. A proprietary IM network would have been largely
ineffective in this type of architecture because each user is
essentially external to the network and because teams must support
critical customer project work 24/7/365 and be accessible to
customers via public IM networks. FaceTime was selected because the
company's IMAuditor 5.0 security and management solution best met
USAS Technologies, LLC's need for outside the firewall
configuration, IM logging, auditing, and reporting; administration
of segmented usage policies; controlled dissemination and
protection of sensitive corporate data; and spam control and
anti-virus scanning for file transfers. IMAuditor 5.0 enables
secure and compliant IM use on a laptop at a home office, client
site, coffee shop or office location in another country. USAS
Technologies, LLC uses IMAuditor 5.0 to conduct all of its office
IM communication, due to the nature of its geographically dispersed
office locations. "Our customers tell us it is imperative that they
have the ability to communicate in real-time regardless of whether
they are in the office or on the road," said Todd Biggs of
Microsoft. "Thus, our customers are increasingly relying on IM to
conduct business, and the 'Anytime, Anywhere' capability of MSN
Connect helps companies achieve greater efficiency by enabling
employees to use corporate IM from virtually anywhere." "The
extension of IM security and compliance outside of the firewall and
VPN is the natural evolution in enterprise IM communication," said
FaceTime President and CEO Kailash Ambwani. "USAS Technologies, LLC
gives a glimpse of the added value IMAuditor 5.0 can potentially
bring. IMAuditor 5.0 is critical as businesses need to ensure
secure, remote access to IM."
About Actiance, Inc. (Formerly FaceTime Communications, Inc.)
FaceTime Communications became Actiance, Inc on January 11, 2011 following an agreement to
transfer the FaceTime trademark to Apple.
FaceTime Communications enables the safe and productive use of Unified Communications and Web 2.0,
including instant messaging, blogs and social networking. Ranked number one by IDC for five consecutive
years, FaceTime's award-winning solutions are used by more than 1,500 customers for the security,
management and compliance of real-time communications. FaceTime supports or has strategic partnerships
with all leading IM, unified communications providers and social networks including AOL, Google, Yahoo!,
Skype, Microsoft, IBM, Cisco, Facebook, LinkedIn and Twitter.
FaceTime is headquartered in Belmont, California. For more information visit
http://www.facetime.com or call 888-349-3223.
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