Press Release

Instant Messaging Spam, or 'Spim,' Threatens Enterprise and User Security, Warns FaceTime

'Impact over Volume' Effect Compounds Spim's Nuisance Factor According to IM Security Solutions Pioneer

FOSTER CITY, Calif., April 6, 2004 - Furthering its leadership as the premier provider of solutions that secure, manage, and extend instant messaging (IM) and other forms of real-time communications in the enterprise, FaceTime Communications today warned of spim's ability to compromise network security as well as the information security of both enterprises and users. The recent "Osama Found" adware campaign and Bizex worm attack demonstrated just how easily instant messaging users could be manipulated to open their computers to intrusion. "Osama Found" was new in that it leveraged IM buddy lists to propagate its message, effectively rendering white-listing useless. Users clicked on the link they received, believing they were messages sent by trusted contacts. The Bizex worm delivered instant messages directing recipients to a Web site that stole financial information found on their computers. The company also emphasized that while spim occurs less frequently than spam, spim's impact is far more detrimental to user concentration and productivity. While email spam may slow productivity over time, spim immediately interrupts user activity each time it appears on the desktop, rendering it more disruptive at lower volumes. FaceTime IM Director™ is the only solution that controls these and other forms of spim through the combination of sophisticated content filtering capabilities and a patent-pending challenge-response mechanism. Both features work to intercept spim before it reaches the desktop without compromising legitimate messages or slowing down the sending and receiving of messages. Organizations requiring additional features that ensure their IM use is in compliance with SEC, NYSE, NASD, Sarbanes-Oxley Act, HIPAA, FERC and other government regulations can purchase IMAuditor™, which provides the same comprehensive spim blocking capabilities. "Spim is clearly a public nuisance and much more disruptive than email at lower volumes," said FaceTime President and CEO Kailash Ambwani. "But worse are recent spim campaigns that have exposed certain vulnerabilities that hackers can exploit to compromise network security and the information security of both businesses and users. FaceTime allows customers to embrace the business productivity and cost-saving benefits of IM by intercepting spim before it reaches the desktop. And FaceTime is committed to working with the public IM networks as part of the collaborative effort that is required to halt the proliferation of spim altogether."


About Actiance, Inc. (Formerly FaceTime Communications, Inc.)

FaceTime Communications became Actiance, Inc on January 11, 2011 following an agreement to transfer the FaceTime trademark to Apple.
FaceTime Communications enables the safe and productive use of Unified Communications and Web 2.0, including instant messaging, blogs and social networking. Ranked number one by IDC for five consecutive years, FaceTime's award-winning solutions are used by more than 1,500 customers for the security, management and compliance of real-time communications. FaceTime supports or has strategic partnerships with all leading IM, unified communications providers and social networks including AOL, Google, Yahoo!, Skype, Microsoft, IBM, Cisco, Facebook, LinkedIn and Twitter.
FaceTime is headquartered in Belmont, California. For more information visit http://www.facetime.com or call 888-349-3223.

PR Contact Information:

Sarah Carter
Actiance, Inc.
650-631-6452
scarter@actiance.com
Catherine Koo / Amy Robinson
LEWIS PR for Actiance
619-677-2700
actiance@lewispr.com