FOSTER CITY, Calif.-November 6, 2003 --
Furthering its leadership as the premier provider of security,
management and control solutions for instant messaging (IM) and
other forms of real-time communications in the enterprise, FaceTime
Communications today announced it is working with the Yankee Group
on a major, first-of-its-kind research effort to compile
comprehensive IM usage details, user behavior, application
integration strategies and future deployment plans across hundreds
of global enterprises. FaceTime's collaboration with Yankee Group
will provide medium-to-large businesses with the opportunity to
"test drive" FaceTime's industry-leading IM solutions, which over
300 enterprises have already licensed for the secure and controlled
use of multi-network instant messaging. The report is scheduled for
publication in 2004 and will be made available to all participants
in the study. "The Yankee Group is very pleased to have FaceTime
participating in this groundbreaking research study," states Paul
Ritter, program manager for collaboration research at the Yankee
Group. "FaceTime has a long history of leadership in enabling its
customers to enforce business work flow policies for instant
messaging. This is the first undertaking of its kind, and with
FaceTime we are able to compile very detailed IM usage data and
obtain profound insight on IM user behavior. The end result will be
a comprehensive understanding of enterprise usage scenarios that
may be a wake-up call for many organizations." As the architect of
the IM security and management industry, FaceTime is widely
credited for its important role in the widespread application of
centrally controlled multi-network instant messaging to critical
business functions in the enterprise. FaceTime was chosen by Yankee
to enable the gathering of critical, yet currently unavailable data
to Fortune 1000 organizations requiring evidence of IM's risks and
benefits in order to adequately assess their enterprise IM needs.
Information for the report will be provided by medium-to-large
enterprises across a myriad of industries that opt to leverage a
free trial of FaceTime's IM solutions to anonymously track employee
IM usage and provide Yankee with the usage data for detailed
analysis. The data will include IM session frequency, department
usage, peak hours, average duration, and reasons for session
initiation. A separate online survey will provide additional
insight into enterprise concerns regarding the security, compliance
and management issues posed by IM use, and will examine the use of
other applications such as Web conferencing, collaboration and
video communications by the hundreds of organizations participating
in the project. "There are many IM adopters who can attest to their
dependence on IM and its productivity benefits, but until now, no
tangible evidence existed," said FaceTime's President and CEO Glen
D. Vondrick. "Companies that opt to contribute their usage data
will benefit from a free trial complete with full technical support
of FaceTime's tremendously popular IM solutions, which we believe
will immediately provide them with an eye-opening account of how IM
is being used throughout their organization." The data provided to
the Yankee Group will not contain any information pertaining to the
actual text or video content of any IM sessions, employee names,
content or information from files transferred, or proprietary
company information that may be collected by the software being
used. Only IM usage and reporting details will be provided to the
Yankee Group, not company names. The sponsors of this research
study will not receive specific information on IM usage by any
single firm, but only on an aggregated analyzed basis.
Organizations interested in participating in this study for a free
trial of FaceTime's industry-leading IM security, management and
control solutions, a complimentary copy of the Yankee Group report,
and the chance to win a Logitech QuickCam web camera are encouraged
to visit www.facetime.com/yankeegroupstudy.shtm.
About Actiance, Inc. (Formerly FaceTime Communications, Inc.)
FaceTime Communications became Actiance, Inc on January 11, 2011 following an agreement to
transfer the FaceTime trademark to Apple.
FaceTime Communications enables the safe and productive use of Unified Communications and Web 2.0,
including instant messaging, blogs and social networking. Ranked number one by IDC for five consecutive
years, FaceTime's award-winning solutions are used by more than 1,500 customers for the security,
management and compliance of real-time communications. FaceTime supports or has strategic partnerships
with all leading IM, unified communications providers and social networks including AOL, Google, Yahoo!,
Skype, Microsoft, IBM, Cisco, Facebook, LinkedIn and Twitter.
FaceTime is headquartered in Belmont, California. For more information visit
http://www.facetime.com or call 888-349-3223.
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